Letting Assistant (Causal)

Are you passionate about sports, fitness, and providing excellent customer service? Join our team as a Lettings Assistant!

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Job Details

We’re looking for a dedicated and enthusiastic Lettings Assistant to supervise and support the use of our Sports Hall and Playing Fields. This role is essential in maintaining the safety and smooth operation of our leisure facilities, as well as supporting events and activities during college term holidays, such as football and multi-sports birthday parties.

Duties & Responsibilities

  • Oversee the usage of the Sports Hall and Playing Fields.
  • Ensure premises are secure and health & safety regulations are adhered to.
  • Monitor equipment usage and ensure cleanliness and maintenance.
  • Greet and assist customers with information about facilities and activities.
  • Handle enquiries, resolve issues, and create a welcoming environment for all.
  • Assist with setting up and dismantling equipment for sports sessions, group fitness, or other activities.
  • Provide support to coaches and instructors to ensure seamless event delivery.
  • Participate in risk assessments, emergency drills, and respond promptly to incidents.
  • Champion safeguarding policies and procedures, promoting the welfare of young people.
  • Work closely with colleagues to ensure the effective running of the centre.
  • Provide cover and support for team members as needed.

The right candidate will have:

  • A willingness to undertake First Aid and/or CPR training if not already qualified.
  • Experience in the sports or leisure industry.
  • Knowledge of health and safety standards in a leisure setting.
  • Strong communication and customer service skills.
  • Ability to work flexibly, including evenings and weekends.
  • A friendly, approachable demeanour and the ability to stay calm under pressure.

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

  • A dedicated and friendly team of professionals who are keen to develop and learn
  • Excellent pension provision
  • Annual Staff Awards
  • CPD days - opportunities to grow and development through mentorship and coaching
  • Free onsite parking
  • Staff appreciation days
  • Eye care vouchers
  • Onsite Starbucks & Restaurant
  • Well-being days & activities
  • Electric Vehicle Scheme*
  • Discounted gym membership
  • Hybrid Working available
  • Fully immersive teaching rooms allow simultaneous online teaching at multiple locations
  • Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance

* subject to terms & conditions

This role is considered exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. Which means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected’, so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS filtering guide.  It is an offence to apply for the role if you are barred from engaging in regulated activity relevant to children.

Shortlisted candidates will be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children. Self-declaration is subject to Ministry of Justice guidance on the disclosure of criminal records, further information can be found on GOV UK

USP College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, we therefore expect all staff to share this commitment. The successful applicant will be required to undertake an enhanced disclosure via the Disclosure and Barring Service, and any other checks that the role requires to ascertain suitability for working with children and/or vulnerable adults, which may include online searches.

We will hold and process any personal data, including sensitive (special category) personal data, relating to you in accordance with our legal obligations, in the manner set out in the Privacy Notice for staff and in accordance with our Data Protection Policy, which is set out on the College’s website, found here. You should familiarise yourself with our Data Protection Policy (and all other subsidiary policies to it) and comply with them at all times. Neither the Privacy Notice for Staff nor those policies form a part of your contract of employment.